Terms & Conditions

SHIPPING

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount using the original form of payment.

Products on our website are only available for delivery within the United States.

An estimated delivery time will be provided once your order is places. Unless there are exceptional circumstances, we will fulfill your order within 12 business days of your order.

All orders are subject to a $5.99 shipping charge.

RETURNS

We strive for complete customer satisfaction, so if you are not completely pleased by our product, we offer complimentary returns. You can return items in the original packaging within 30 days of your purchase with receipt or proof of purchase. if 30 days or more have passed since your purchase, we cannot offer you a refund or exchange.

We only exchange goods if they are defective or damaged. Upon receiving the item in return, we will notify you via email whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product free of cost. 

To return the item you purchased, please use the return label included in the original box.

CANCELLATIONS

Once an order has been processed it cannot be cancelled, but, upon receiving the item it can be returned. 

ARTISTIC PROPERTY

Images, drawings, and concepts of the designs shown on this website are the property of b.ross. They may not be used or reproduced without permission of b.ross.